Joanne
We have some summer work at my current employer, Catalyst Schools Chicago, and I am hoping you might have some students looking for work. It would be starting in Mid-Late June and going through August 1, probably around 40 hours a week with the pay being $11 an hour. If you know of anyone that might be interested please have them e-mail me at pwebb@catalystschools.org with a copy of their resume and my boss and I will get back to them ASAP. We are looking for about 15 people and they don't need a lot of experience it will be mainly following a checklist of software uninstalls and installs, as well as actually placing the computers in the classrooms along with printers and phones in addition to cleaning off the existing physical equipment that has gotten dust covered over the past year.
--
Paul M. Webb
Networking and HelpDesk Specialist
Phone: 630-447-9354
Website: www.paulmwebb.com
Wednesday, May 30, 2012
Monday, February 27, 2012
More on NOC Engineer Position
Joanne,
Here is the position description, full-time, full benefits, let me know if you know of someone that is interested. As I mentioned we need a seasoned CCNA, we've been disappointed with the last 2 interviews. Thanks.
Career Opportunities: NOC ENGINEER
This is an exciting new opportunity at TransUnion to participate in the growth of the company and to gain the work experience that will take your career to the next level. This position will have a chance to build valuable data networking skills and technical proficiency while working with best-of-breed platforms such as Cisco's Nexus 7000 Data Center switches, Catalyst 6500 and 3750 switches, ASR 1000 Series Aggregation Services Routers, ISR and ISRG2 Integrated Services Routers, ASA 5500 Series Adaptive Security Appliances, and F5's BIG-IP Local Traffic Managers. Eventually, the incumbent for this position will also gain exposure to IP Telephony systems.
Generally speaking, this position will be responsible for the support of incident, change and minor problem management pertaining to TransUnion's Networking, Security, and Load Balancing infrastructure. The position will act as Tier-1 24/7 shift support for the TransUnion Network Operations Center.
Duties & Responsibilities:
1. Responsible for resolving production network incidents by working with internal and external technology support organizations. Is accountable for owning the incident and driving thru to resolution.
2. Performs advanced troubleshooting techniques in to resolve network incidents. Escalates using official escalation procedures when appropriate.
3. Responsible for managing service requests and executing standard changes with no supervision.
4. Ensures both the customer and internal management are notified of impacting outage situations using official communications procedures.
5. Ticket management. Open, update and close incidents, requests and RFC's as per official company policy and guidelines.
6. Responsible for executing daily, weekly monthly operations monitoring and reporting.
7. Responsible for executing moves, adds and changes (M/A/C) in the environment.
8. Required to participate in 24/7/4 (3) shift rotation. Is expected to possess advanced technical knowledge and capability to handle most incidents/issues that may arise. Proactively puts procedures in place to prevent and reduce severity of outages.
9. Responsible for developing and writing operations processes and procedures.
10. Follows structure change management process.
11. Coordinates activities with vendors as required
12. Performs other related duties as assigned.
The duties and responsibilities described above are the essential functions of the job. The qualifications below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
2 - 3 years Information Technology experience
Good understanding of data communication protocols focusing on TCP/IP, SNA and asynchronous
Knowledge of Cisco routers and switches in an enterprise corporate infrastructure.
CCNA level Cisco IOS and Cisco router, switch, firewall configurations.
Experience with Load Balancer (F5 and Cisco Content Switches) a big plus.
Good understanding of MPLS, Frame Relay, Leased line and ISDN.
Good understand of network security practices and tools.
Experience with monitoring tools such as CA Spectrum, CA eHealth, Netflow Collectors and Netscout.
Experience with mainframe products: CICS, VTAM, NCP a big plus.
Bachelors Degree in a related technical field, or demonstrated real world experience.
Good written and verbal communications skills.
Demonstrated ability to execute and perform timely follow-up to ensure customer satisfaction.
Experience in the use of project management tools and methodologies to manage project plans.
Ability to represent TU in a positive manner when interacting with customers.
Forward thinker with ability to instill quality in every aspect of the job function
We offer competitive salaries, comprehensive benefits, a business-casual environment, and a convenient downtown location as well as a free on-site fitness center.
To be considered for employment with TransUnion, you must be able to pass our standard background check.
TransUnion is an Equal Opportunity / Affirmative Action Employer; M/F/D/V. TransUnion values the advantages gained from a diverse workforce.
Here is the position description, full-time, full benefits, let me know if you know of someone that is interested. As I mentioned we need a seasoned CCNA, we've been disappointed with the last 2 interviews. Thanks.
Career Opportunities: NOC ENGINEER
This is an exciting new opportunity at TransUnion to participate in the growth of the company and to gain the work experience that will take your career to the next level. This position will have a chance to build valuable data networking skills and technical proficiency while working with best-of-breed platforms such as Cisco's Nexus 7000 Data Center switches, Catalyst 6500 and 3750 switches, ASR 1000 Series Aggregation Services Routers, ISR and ISRG2 Integrated Services Routers, ASA 5500 Series Adaptive Security Appliances, and F5's BIG-IP Local Traffic Managers. Eventually, the incumbent for this position will also gain exposure to IP Telephony systems.
Generally speaking, this position will be responsible for the support of incident, change and minor problem management pertaining to TransUnion's Networking, Security, and Load Balancing infrastructure. The position will act as Tier-1 24/7 shift support for the TransUnion Network Operations Center.
Duties & Responsibilities:
1. Responsible for resolving production network incidents by working with internal and external technology support organizations. Is accountable for owning the incident and driving thru to resolution.
2. Performs advanced troubleshooting techniques in to resolve network incidents. Escalates using official escalation procedures when appropriate.
3. Responsible for managing service requests and executing standard changes with no supervision.
4. Ensures both the customer and internal management are notified of impacting outage situations using official communications procedures.
5. Ticket management. Open, update and close incidents, requests and RFC's as per official company policy and guidelines.
6. Responsible for executing daily, weekly monthly operations monitoring and reporting.
7. Responsible for executing moves, adds and changes (M/A/C) in the environment.
8. Required to participate in 24/7/4 (3) shift rotation. Is expected to possess advanced technical knowledge and capability to handle most incidents/issues that may arise. Proactively puts procedures in place to prevent and reduce severity of outages.
9. Responsible for developing and writing operations processes and procedures.
10. Follows structure change management process.
11. Coordinates activities with vendors as required
12. Performs other related duties as assigned.
The duties and responsibilities described above are the essential functions of the job. The qualifications below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
2 - 3 years Information Technology experience
Good understanding of data communication protocols focusing on TCP/IP, SNA and asynchronous
Knowledge of Cisco routers and switches in an enterprise corporate infrastructure.
CCNA level Cisco IOS and Cisco router, switch, firewall configurations.
Experience with Load Balancer (F5 and Cisco Content Switches) a big plus.
Good understanding of MPLS, Frame Relay, Leased line and ISDN.
Good understand of network security practices and tools.
Experience with monitoring tools such as CA Spectrum, CA eHealth, Netflow Collectors and Netscout.
Experience with mainframe products: CICS, VTAM, NCP a big plus.
Bachelors Degree in a related technical field, or demonstrated real world experience.
Good written and verbal communications skills.
Demonstrated ability to execute and perform timely follow-up to ensure customer satisfaction.
Experience in the use of project management tools and methodologies to manage project plans.
Ability to represent TU in a positive manner when interacting with customers.
Forward thinker with ability to instill quality in every aspect of the job function
We offer competitive salaries, comprehensive benefits, a business-casual environment, and a convenient downtown location as well as a free on-site fitness center.
To be considered for employment with TransUnion, you must be able to pass our standard background check.
TransUnion is an Equal Opportunity / Affirmative Action Employer; M/F/D/V. TransUnion values the advantages gained from a diverse workforce.
Thursday, February 23, 2012
NOC Engineering Position, Chicago, IL
Joanne,
How are you? I'm checking in after a few years. I just wanted to ask if you knew anyone interested in filling a NOC Engineer position downtown, full-time, full benefits. We would need a very seasoned CCNA level person. Let me know if somebody comes to mind. Thanks!
How are you? I'm checking in after a few years. I just wanted to ask if you knew anyone interested in filling a NOC Engineer position downtown, full-time, full benefits. We would need a very seasoned CCNA level person. Let me know if somebody comes to mind. Thanks!
Wednesday, November 9, 2011
Jobs in CIT CCNA
Question:
You wrote back to me about where I can look to find jobs in CIT CCNA and I have some more questions. I had taken the first class at the College of DuPage to get a CCNA and I plan on taking the next class.
I really want to get a job in this and not just spend money and time taking classes and get a CCNA and then no job. Is there still a demand for CCNA engineers in this economy? And if so, do you think the demand will grow for a CCNA engineer?
Reply:
There is a demand for qualified, certified network engineers, James. Do a search on ‘network engineer’ on the web. Try http://www.indeed.com; http://www.careerbuilder.com; http://www.monster.com; http://www.dice.com; http://www.usa.lucidjobs.com; http://www.ilworkinfo.com; http://chicago.craigslist.org/chc/tch.
Question:
What I got out of reading what you wrote to me was that a CCNA engineer can work in a lot of industries. Am I correct? These companies and organizations hire and need someone with a CCNA and not just a manager because you wrote manager. Am I correct? (The reason I ask that is because as someone who would be new with a CCNA, I would not be a manager.)
Reply:
Yes, you are correct. A networking engineer can come from any one of the many vertical markets, I mentioned. IT is everywhere!
Question:
Here is what you wrote me: "IT managers across all vertical markets, government, healthcare, education, finance, insurance/securities, wholesalers, and retailers in the production and distribution of products, law, entertain/sports, real estate, etc. hire our graduates. Depending on the individual student’s background, he/she may find a career in any of the following fields with a degree or certificate from CIT: network administrators, system support specialists, system administrators, technical support specialist, network support specialist, computer support, security specialist, convergence specialist, or VoIP support specialist. And of course, there are also many opportunities and careers in security, not only as a career but as a network professional in the IT departments of any of the above mentioned industries."
Reply:
I did not say that you are limited to becoming an IT manager, James. I said that IT managers from all these vertical markets hire our graduates. That, of course, is no guarantee that you will take our four CCNA prep courses and be guaranteed a job. It doesn’t work that way.
Question:
You also wrote that it would be a good idea to get an internship while working on getting my CCNA. I agree and I want to do that. In getting an internship, I can look at state and local governments, schools --high schools, insurance companies, stores like Macy's and Sam's Club and Walmart, factories, and Lawyers. Am I correct?
Reply:
Yes. In addition, internship opportunities exist for currently enrolled COD students completing a program of study through the Cooperative Education and Internship Program. You can go online to register, and check current internship openings at www.cod.edu/intern. Also, students may call 630-942-2611 for an appointment for more information.
Question:
I am confused as to the different fields you wrote, such as, network administrator and technical support specialist. It's confusing to me because at the college we learn how to be a CCNA engineer. How do we become those that you mentioned?
Reply:
James, I highly suggest that you do some research on your own. You can ‘google’ these different fields to get an understanding of each. In addition, you can search on them through the links I listed above, and take a look at the different job descriptions for each. You also have the COD library resources available to you.
Question:
I am also confused as to what I can write on my resume and tell these people in these industries about what I can do for them as an intern.
Reply:
You write the truth – your current and past job experiences. There is a wealth of information in our library on resume writing.
Closing Comments:
Thank you Joanne for all your help as I look to continue in the CCNA classes. Please let me know your thoughts.
Reply:
You are on the right track, James. That CCNA certification is the first step!
You wrote back to me about where I can look to find jobs in CIT CCNA and I have some more questions. I had taken the first class at the College of DuPage to get a CCNA and I plan on taking the next class.
I really want to get a job in this and not just spend money and time taking classes and get a CCNA and then no job. Is there still a demand for CCNA engineers in this economy? And if so, do you think the demand will grow for a CCNA engineer?
Reply:
There is a demand for qualified, certified network engineers, James. Do a search on ‘network engineer’ on the web. Try http://www.indeed.com; http://www.careerbuilder.com; http://www.monster.com; http://www.dice.com; http://www.usa.lucidjobs.com; http://www.ilworkinfo.com; http://chicago.craigslist.org/chc/tch.
Question:
What I got out of reading what you wrote to me was that a CCNA engineer can work in a lot of industries. Am I correct? These companies and organizations hire and need someone with a CCNA and not just a manager because you wrote manager. Am I correct? (The reason I ask that is because as someone who would be new with a CCNA, I would not be a manager.)
Reply:
Yes, you are correct. A networking engineer can come from any one of the many vertical markets, I mentioned. IT is everywhere!
Question:
Here is what you wrote me: "IT managers across all vertical markets, government, healthcare, education, finance, insurance/securities, wholesalers, and retailers in the production and distribution of products, law, entertain/sports, real estate, etc. hire our graduates. Depending on the individual student’s background, he/she may find a career in any of the following fields with a degree or certificate from CIT: network administrators, system support specialists, system administrators, technical support specialist, network support specialist, computer support, security specialist, convergence specialist, or VoIP support specialist. And of course, there are also many opportunities and careers in security, not only as a career but as a network professional in the IT departments of any of the above mentioned industries."
Reply:
I did not say that you are limited to becoming an IT manager, James. I said that IT managers from all these vertical markets hire our graduates. That, of course, is no guarantee that you will take our four CCNA prep courses and be guaranteed a job. It doesn’t work that way.
Question:
You also wrote that it would be a good idea to get an internship while working on getting my CCNA. I agree and I want to do that. In getting an internship, I can look at state and local governments, schools --high schools, insurance companies, stores like Macy's and Sam's Club and Walmart, factories, and Lawyers. Am I correct?
Reply:
Yes. In addition, internship opportunities exist for currently enrolled COD students completing a program of study through the Cooperative Education and Internship Program. You can go online to register, and check current internship openings at www.cod.edu/intern. Also, students may call 630-942-2611 for an appointment for more information.
Question:
I am confused as to the different fields you wrote, such as, network administrator and technical support specialist. It's confusing to me because at the college we learn how to be a CCNA engineer. How do we become those that you mentioned?
Reply:
James, I highly suggest that you do some research on your own. You can ‘google’ these different fields to get an understanding of each. In addition, you can search on them through the links I listed above, and take a look at the different job descriptions for each. You also have the COD library resources available to you.
Question:
I am also confused as to what I can write on my resume and tell these people in these industries about what I can do for them as an intern.
Reply:
You write the truth – your current and past job experiences. There is a wealth of information in our library on resume writing.
Closing Comments:
Thank you Joanne for all your help as I look to continue in the CCNA classes. Please let me know your thoughts.
Reply:
You are on the right track, James. That CCNA certification is the first step!
Friday, September 16, 2011
PC Tech - Naperville, IL
Jo:
There's a law firm in Naperville that is looking for a PC tech for about 20-25 hours per week. Pay is in the neighborhood of $8 to $10/HR based on experience. One of the partners is my neighbor. He was sketchy on the details but said they were very interested in finding someone and he approached me thinking that there would be a talented crop at the college as well as the location being ideal.
Interested candidates should contact Ed Antczak at Freedman, Anselmo & Lindberg at the following address eantczak@fal.illinois.com with a resume and more details.
Tom
There's a law firm in Naperville that is looking for a PC tech for about 20-25 hours per week. Pay is in the neighborhood of $8 to $10/HR based on experience. One of the partners is my neighbor. He was sketchy on the details but said they were very interested in finding someone and he approached me thinking that there would be a talented crop at the college as well as the location being ideal.
Interested candidates should contact Ed Antczak at Freedman, Anselmo & Lindberg at the following address eantczak@fal.illinois.com with a resume and more details.
Tom
Monday, August 22, 2011
Technical Support Representative - Naperville, IL
Position: Technical Support Representative
AIR802, a manufacturer of wired and wireless networking products is seeking a dedicated and motivated person for customer service / technical support with various other responsibilities. AIR802 is located in Naperville, Illinois and expects continued future growth in the company which will provide opportunity and challenge for the right candidate.
Job Description:
1. Front line customer support.
2. Troubleshooting a variety of technical and non-technical issues that customers or resellers are experiencing with configurable products such as wireless access points, wireless USB adapters and network switches.
3. Provide IT support for internal network.
4. Performs miscellaneous job-related duties as assigned.
Required Skills:
• Excellent written and verbal communication skills in the English language.
• Ability to work well with a team in a fast paced, constantly changing environment and follow instructions.
• Outstanding customer service skills and a dedication to the customer service experience.
• Dependable to be at work during assigned shifts and to complete work as expected.
• Knowledge of computer operating systems, IP addressing, and networking.
• Ability to multitask and meet specific goals.
• Ability to documenting procedures.
• Ability to troubleshoot and isolate faults through logical steps.
• Self-motivated, detail-oriented and organized.
Please send inquires to Tech@air802.com with a copy of your resume
AIR802, a manufacturer of wired and wireless networking products is seeking a dedicated and motivated person for customer service / technical support with various other responsibilities. AIR802 is located in Naperville, Illinois and expects continued future growth in the company which will provide opportunity and challenge for the right candidate.
Job Description:
1. Front line customer support.
2. Troubleshooting a variety of technical and non-technical issues that customers or resellers are experiencing with configurable products such as wireless access points, wireless USB adapters and network switches.
3. Provide IT support for internal network.
4. Performs miscellaneous job-related duties as assigned.
Required Skills:
• Excellent written and verbal communication skills in the English language.
• Ability to work well with a team in a fast paced, constantly changing environment and follow instructions.
• Outstanding customer service skills and a dedication to the customer service experience.
• Dependable to be at work during assigned shifts and to complete work as expected.
• Knowledge of computer operating systems, IP addressing, and networking.
• Ability to multitask and meet specific goals.
• Ability to documenting procedures.
• Ability to troubleshoot and isolate faults through logical steps.
• Self-motivated, detail-oriented and organized.
Please send inquires to Tech@air802.com with a copy of your resume
Tuesday, August 16, 2011
Technology Specialist, Park Ridge, IL
Maine Township High School District 207 in Park Ridge, IL has an
opening for a Technology Specialist (full year technology staff).
Applicants must fill out and forward an application, a letter of
interest, and a resume to Hank Thiele, Chief Technology Officer by
8/26/11.
District Technology Specialist
The Technology Specialist helps to manage user accounts, maintains the
help desk, assists in purchasing and receiving of technology equipment, works with issues surrounding the parent/student portal, and the district website. Helpdesk experience required.
Recommended Skills:
1. Knowledge and experience working with of technical equipment,
software, and web interfaces.
2. Can assist in troubleshooting problems with hardware, software, and
web interfaces.
3. Can sort through complex problems and can decipher when to escalate issues.
4. An ability to help computer users through problems over the phone or email.
5. Experience in using simple programming or scripting to optimize
repeating technical tasks.
A full job description is available at http://goo.gl/XnXaQ
"As a matter of policy, the sex, sexual orientation, color, physical
handicap, race nationality, residence, age, religion, or religious
affiliations of any applicant shall not be considered either a
qualification or disqualification."
--
Henry C. Thiele Ed.D.
Chief Technology Officer
Maine Township High School District 207
www.maine207.org
opening for a Technology Specialist (full year technology staff).
Applicants must fill out and forward an application, a letter of
interest, and a resume to Hank Thiele, Chief Technology Officer by
8/26/11.
District Technology Specialist
The Technology Specialist helps to manage user accounts, maintains the
help desk, assists in purchasing and receiving of technology equipment, works with issues surrounding the parent/student portal, and the district website. Helpdesk experience required.
Recommended Skills:
1. Knowledge and experience working with of technical equipment,
software, and web interfaces.
2. Can assist in troubleshooting problems with hardware, software, and
web interfaces.
3. Can sort through complex problems and can decipher when to escalate issues.
4. An ability to help computer users through problems over the phone or email.
5. Experience in using simple programming or scripting to optimize
repeating technical tasks.
A full job description is available at http://goo.gl/XnXaQ
"As a matter of policy, the sex, sexual orientation, color, physical
handicap, race nationality, residence, age, religion, or religious
affiliations of any applicant shall not be considered either a
qualification or disqualification."
--
Henry C. Thiele Ed.D.
Chief Technology Officer
Maine Township High School District 207
www.maine207.org
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