I've Moved!!

My office has moved from the BIC building (IC1016a) to Open Campus Center (OCC113b). My office hours are the same, Monday through Thursday from 3:00 p.m. to 5:30 p.m.

The OOC building is west of the new Technical Education Center, on the west side of Lambert Road. Since this is about a quarter of a mile from our labs and classrooms in the BIC building, you may very well see me flying by you in my roller blades these next few months. The plan is to have us back in the BIC building within the next year or so - after the renovation is complete.

Systems Engineer - Chicago Area

Immediate Need in Chicago area - CCNA, UNIX, LINUX and Windows OS. No Sponsorship or Relocation. Perm or contract

Opportunity to break into healthcare -- Customer support of connectivity and solutions for products and networked systems. Need minimum of 5 years experience.

Beth Mulligan, Recruiting Manager at SNI Technology
bmulligan@snitechnology.com

Class B and Class C Flash File Systems

The CCNA Security Class (the first) is going great - the students are terrific. They are learning so much that I decided maybe I should be documenting some of their discoveries. Every class session has been truly terrific, including tonight!

I had beta tested all of the CCNA Security labs prior to the start of the new CCNA Security class and was, therefore, surprised when some of my students were able to issue the "mkdir" command on the router to store their IPS signature file while other students didn't have the "mkdir" command as an option on their routers - even though they were using the same version of ios.

To our surprise, we discovered that the 2811's were using different classes of filesystems. Some of the 2811s were formatted with a Class B Flash file system, known as the low end file system (LEFS)while others were formatted into a Class C Flash file system, which is similar to DOS. Thus, the routers formatted with Class B had no "mkdir" command (as well as some other commands that caused us grief in an earlier lab).

Come to find out, all we needed to do was reformat the internal flash drive using the "format flash:" command and the problem was solved. Presto, we went from a Class B to a Class C and was then able to issue the "mkdir" command! Be sure to make a backup copy of the ios to TFTP server before formating the flash drive.

To determine the type of file system on their routers, the students issued a "show flash: all". The Class C routers displayed geometry and format information that is not displayed on the routers configured with Class B File Systems.

As you may have guessed, not everything these students are learning in the CCNA Security is being 'spoon fed' to them via the curriculum.

Remember me?

Hello Jo,



Remember me? I was in your CCNA classes nine years ago? Well I wanted to write to you and let you know that I have been employed at CDW Advanced Technologies since January of this past year as a voice engineer in their cisco department. I travel all over the country and install and help maintain and program voice services utilizing Cisco technology. I have my CCNA and CCNA (voice) current, I just passed my QoS exam and I am half way to my CCVP, all paid for by my company.



You and justin and your husband succeeded with me, I just wanted to let you know that a former student made it in the Cisco world.



Hope life is well, take care!

Mid Level Cisco Support Engineer

BridgePoint is currently seeking for its direct client a mid level Cisco Network Support Engineer to assist with Over-the-Phone LAN / WAN Network troubleshooting and Network related projects. The position is within the trading services industry and will provide exposure to real-time high volume, and high availability hardware and software systems. All candidates must have proven success in a technical phone support role as this will be primarily focused on phone support.

Daily Responsibilities:
- Assist in maintaining, configuring, installing and testing network hardware and software. Includes but not limited to routers, switches, hubs and firewalls.

- Provision, configure and deploy VPN connectivity to the client's systems. Assist customers with troubleshooting their configuration issues.

- Provide support to front line staff in being the primary phone support customer contact for issues.

- Take ownership of customer issues and drive them to completion ensuring high levels of customer satisfaction when the issue is resolved

- Maintain accurate network documentation for moves, adds, changes and deletes. Properly document problem situations and resolutions. Document policies and procedures for resolving customer issues.

- Develop and maintain harmonious relationship with carrier NOCs in order to accelerate issue resolution.

- Develop and maintain positive working relationships with other internal departments and provide assistance to other members of the staff when needed.

- Utilize and maintain network management systems to proactively identify fault detection, to identify issue correlation.

Specific Skills:

- Expert Level Phone Customer Support
- Ethernet Knowledge
- Network Hardware Knowledge
- TCP/IP Knowledge
- Firewall Knowledge (Desired)
- CISCO Certifications CCNA, CCNP (Desired)


Jeff Weber | Strategic Staffing | BridgePoint Technologies, LLC
1111 W. 22nd Street | Suite 245 | Oak Brook, IL 60523

Office: (630) 368-2981 Mobile: (630) 470-5161 Fax: (630) 368-2983

Mail: jweber@mybridgepoint.com Web: www.mybridgepoint.com

Follow on Twitter: http://twitter.com/BridgePointTech

Network Specialist - Sales Focused

Network Specialist - Sales Focused
Job Description :

The ideal candidate will possess a background in selling Cisco Networking products. The Network Specialist will work closely with Client managers to identify and pursue Network opportunities within existing and new large enterprise accounts. The NS is responsible for establishing and maintaining working relationship with our Network vendor partners, particularly with their corresponding account and territory sales peers. Once a Network opportunity is identified and qualified, the NS engages the Account Manager and Network Solutions Architect. The NS shares a quota with the SA's with which they are mapped.

Primary Responsibilities and Duties
• Proactively identify and pursue networking opportunities within large enterprise accounts
• In collaboration with Client Account Managers, take ownership of the network component of their sales strategy.
• Present the Client value proposition and position the company as a trusted advisor within their networking strategy.
• Capture specific network opportunity, both product and service, and engage Solutions Architect.
• Establish and maintain vendor relationships.
• Attend vendor training on products and roadmaps.
• Work with vendor personnel to establish opportunity registrations for optimized program/deal discounting.
• Coordinate the development and delivery of network deliverables to the customer; network design, BOM, quotes, etc.
• Problem escalation: serve as the escalation point for customer issues regarding product delivery or configuration. Take the initiative to quickly resolve issues to maintain customer satisfaction.

Qualifications
• Bachelor’s Degree in Engineering, Computer Science, or technology-related field, preferred
• Minimum of 4 years of Sales or Pre-Sales experience
• Manage vendor relationships for a minimum of 3 years
• Sold networking solutions, as either a vendor or integrator, into large enterprise accounts.
• Have direct experience and understanding of Cisco’s network portfolio.
• Ability to travel up to 50% nationwide. (Valid driver’s license required)


PLEASE EMAIL RESUME AND INTEREST to jesse@core-wi.com or call us live at 262-242-2673