Hardware Support Specialist
Lake Forest College’s Office of Library and Information Technology seeks a Hardware Support Specialist who will work closely with students, faculty, and staff to provide hardware and software support for Macintosh and Windows computers.
Will configure and install new computer hardware and support existing hardware. Supervises and mentors members of student help desk team who assist in provision of hardware support services. Serves shifts on the help desk.
Requirements:
Broad knowledge of computer hardware (Mac, Windows, and handheld and peripheral devices)
Demonstrated ability to install, diagnose and repair Macintosh (OSX) and Windows (XP and Vista) computers.
Experience working with file sharing, TCP/IP, and other network protocols.
Knowledge of Active Directory, Microsoft Office, and Adobe Suite
Strong service orientation, commitment to customer service and excellent communication skills.
Previous supervisory experience highly desirable
To apply, send letter and resume to Cindy Carlson, Director of Human Resources, Business Office, North Hall 105, Lake Forest College, 555 N. Sheridan Road, Lake Forest, IL 60045.
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