Looking for Information Security - Research Engineer at Chicago IL
Client : Healthcare - Insurance
Title : Information Security - Research Engineer
Location : Chicago IL
Duration : 3 Months +
Interview : Phone / In-person
Position Description
The position is responsible for acting as a technical lead with expertise regarding security vulnerabilities by conducting web application security testing, reverse engineering, malware analysis, protocol analysis, and debugging; reporting security vulnerabilities and the risks those vulnerabilities present to Vice Presidents, Managers, and other technical individuals; and recommending mitigating solutions to vulnerabilities.
Contact:
Nathan Raut
Phone: 630-785-4406
Email: nathan@collabera.com
Source: Linkedin.com
Monday, April 26, 2010
Sunday, April 25, 2010
Helpdesk - Chicago, IL
Title:
Helpdesk
Skills:
Windows OS (XP, 2003/2008 server), MCSE, CCNA
Date:
4-22-2010
Description:
ALIS is interested in retaining a Help Desk technician. The person will help with day-to-day IT/support related operations. This person will provide technical support including, but not limited to: answering help desk calls, responding to IT issues including printer, MS Office and other application issues. Will be assigned additional projects depending on experience.
Qualifications/Requirements: (i.e., education, technical skills)
- Bachelor degree in Information Technology or any technology related field and/or 2 years of relevant work experience
- Solid understanding of the Internet and web-based applications
- Excellent written and verbal communication skills
- Expected to work approximately 25-35 hours per week
- Windows OS (XP, 2003/2008 server)
- MS Office 2003/2007
- Microsoft certified
If you meet the qualifications, do not hesitate - submit your resume and cover letter!
ALIS Consulting Services
Web: http://www.aliscs.com
Source: Dice.com
Helpdesk
Skills:
Windows OS (XP, 2003/2008 server), MCSE, CCNA
Date:
4-22-2010
Description:
ALIS is interested in retaining a Help Desk technician. The person will help with day-to-day IT/support related operations. This person will provide technical support including, but not limited to: answering help desk calls, responding to IT issues including printer, MS Office and other application issues. Will be assigned additional projects depending on experience.
Qualifications/Requirements: (i.e., education, technical skills)
- Bachelor degree in Information Technology or any technology related field and/or 2 years of relevant work experience
- Solid understanding of the Internet and web-based applications
- Excellent written and verbal communication skills
- Expected to work approximately 25-35 hours per week
- Windows OS (XP, 2003/2008 server)
- MS Office 2003/2007
- Microsoft certified
If you meet the qualifications, do not hesitate - submit your resume and cover letter!
ALIS Consulting Services
Web: http://www.aliscs.com
Source: Dice.com
Network Services/Support, Chicago, IL
Title:
Network Services/Support - TEL/NWK
Skills:
Date:
4-25-2010
Description:
-One of following: MCSE, NNCSS, CCNP
-Cisco Routers, Cisco Catalyst
-Cisco Local Director, Ascend Max Series Routers
-ISDN, Frame Relay, T1, T3, DS3, ATM
-TCP/IP, ICMP, UDP, SNMP, SMTP, BGP, and OSPF, IPX
-LAN and WAN Internetworking Devices
-Nortel Networks Router Management
-CCNA Intermediate Required
This position is responsible for providing technical assistance in the planning, and implementation of automated systems for a department or function. Data Services Customer Care Engineer I will provide technical assistance in identifying and defining issues; evaluate and identify the methods and means for resolution; implementing and communicating systems and procedures.*
Please refer to the position id while applying for this position.
Please visit http://www.stafflogix.com/jobListings.aspx for more open positions.
Please contact Suvi Dighe by phone or email at N/A OR 630-596-0319 x 127 OR SDighe@stafflogix.com for more information regarding this position.
Suvi Dighe
STAFFLOGIX Corporation
1548 BOND ST # 105
Naperville, IL 60563
Phone: N/A
Source: Dice.com
Network Services/Support - TEL/NWK
Skills:
Date:
4-25-2010
Description:
-One of following: MCSE, NNCSS, CCNP
-Cisco Routers, Cisco Catalyst
-Cisco Local Director, Ascend Max Series Routers
-ISDN, Frame Relay, T1, T3, DS3, ATM
-TCP/IP, ICMP, UDP, SNMP, SMTP, BGP, and OSPF, IPX
-LAN and WAN Internetworking Devices
-Nortel Networks Router Management
-CCNA Intermediate Required
This position is responsible for providing technical assistance in the planning, and implementation of automated systems for a department or function. Data Services Customer Care Engineer I will provide technical assistance in identifying and defining issues; evaluate and identify the methods and means for resolution; implementing and communicating systems and procedures.*
Please refer to the position id while applying for this position.
Please visit http://www.stafflogix.com/jobListings.aspx for more open positions.
Please contact Suvi Dighe by phone or email at N/A OR 630-596-0319 x 127 OR SDighe@stafflogix.com for more information regarding this position.
Suvi Dighe
STAFFLOGIX Corporation
1548 BOND ST # 105
Naperville, IL 60563
Phone: N/A
Source: Dice.com
Telecom Technician, Chicago, IL - 6 Month Contract
Title:
Telecom Technician
Skills:
Telecom Technician
Date:
4-25-2010
Description:
Our client is in need of a Telecom Technician for a 6 month contract in the greater Chicago area.
QUALIFICATIONS:
Component Integration experience
Bachelors of Electrical Engineering or similar field
Working level knowledge and experience in IP configuration
TCP/IP experience
Serial Connection
VLAN experience
OSI Layer experience (all three layers)
Motorola experience
tree topology experience
CCNA desired
Experience troubleshooting microwave backhaul network systems issues
Experience working at communication sites/towers to validate dish alignment, installation quality, and support optimization is a must
Solid understanding and hands-on experience with microwave performance instrumentation and analysis tools
Excellent communication, interpersonal, and problem-solving skills
Candidates should be capable of climbing ladders/stairs while carrying test equipment
Valid, clean, driver"s license required
JOB DESCRIPTION:
Working as part of the Client"s technical team, these candidates will be responsible for multiple aspects of installation and commissioning support, troubleshooting, and optimization.
RESPONSIBILITIES:
Conduct field work, including path surveys, installation and commissioning support, troubleshooting, and optimization.
Assist in the commissioning and optimization process as equipment is deployed and brought into service
Help test and troubleshoot microwave backhaul network systems issues.
Sapphire Technologies is an EOE-M/F/V/D and is a wholly owned subsidiary of Randstad Holding nv, a € 17.2 billion global provider of professional employment services and the second largest staffing organization in the world.
Sapphire Technologies
Des Plaines, IL 60018
Phone: (847) 299-7500
Web: http://www.sapphire.com
Source: Dice.com
Telecom Technician
Skills:
Telecom Technician
Date:
4-25-2010
Description:
Our client is in need of a Telecom Technician for a 6 month contract in the greater Chicago area.
QUALIFICATIONS:
Component Integration experience
Bachelors of Electrical Engineering or similar field
Working level knowledge and experience in IP configuration
TCP/IP experience
Serial Connection
VLAN experience
OSI Layer experience (all three layers)
Motorola experience
tree topology experience
CCNA desired
Experience troubleshooting microwave backhaul network systems issues
Experience working at communication sites/towers to validate dish alignment, installation quality, and support optimization is a must
Solid understanding and hands-on experience with microwave performance instrumentation and analysis tools
Excellent communication, interpersonal, and problem-solving skills
Candidates should be capable of climbing ladders/stairs while carrying test equipment
Valid, clean, driver"s license required
JOB DESCRIPTION:
Working as part of the Client"s technical team, these candidates will be responsible for multiple aspects of installation and commissioning support, troubleshooting, and optimization.
RESPONSIBILITIES:
Conduct field work, including path surveys, installation and commissioning support, troubleshooting, and optimization.
Assist in the commissioning and optimization process as equipment is deployed and brought into service
Help test and troubleshoot microwave backhaul network systems issues.
Sapphire Technologies is an EOE-M/F/V/D and is a wholly owned subsidiary of Randstad Holding nv, a € 17.2 billion global provider of professional employment services and the second largest staffing organization in the world.
Sapphire Technologies
Des Plaines, IL 60018
Phone: (847) 299-7500
Web: http://www.sapphire.com
Source: Dice.com
Data Services Customer Care Engineer - Arlington Heights, IL
Title:
Data Services Customer Care Engineer
Skills:
MCSE, NNCSS, CCNP, Cisco Routers,Cisco Catalyst Switches, ISDN, TCP/IP, ICMP, UDP, SNMP, SMTP, BGP, and OSPF, IPX
Date:
4-23-2010
Description:
*SAT is an established, growing, and well-respected nationwide IT Services/Staffing firm. We partner with Fortune 500 and other successful mid-size businesses to provide them with proven solutions to their IT needs. SAT encourages balance between work and personal life with focus on your career objectives and professional growth.*
We have an immediate requirement for a Developer position with one of our direct client in Arlington Heights, IL.
Qualifications:
1) High scool degree or vocational Expert Required 2) Min. 1 year work experience Expert Required 3) One of following: MCSE, NNCSS, CCNP Expert Required 4) Cisco Routers,Cisco Catalyst Switches Expert Required 5) Cisco Local Director,Ascend Max Series Routers Expert Required 6) ISDN, Frame Relay, T1, T3, DS3, ATM Expert Required 7) TCP/IP, ICMP, UDP, SNMP, SMTP, BGP, and OSPF, IPX Expert Required 8) LAN and WAN Internetworking Devices Expert Required 9) Nortel Networks Router Management Expert Required 10) CCNA Intermediate Required
Responsibilities:
This position is responsible for providing technical assistance in the planning, and implementation of automated systems for a department or function. Data Services Customer Care Engineer I will provide technical assistance in identifying and defining issues; evaluate and identify the methods and means for resolution; implementing and communicating systems and procedures. Data Services Customer Care Engineer I needs to be sensitive to cost effectiveness and user requirements as well as overall objectives of the Information Services Dept. This position interacts with user clients, the Data Center, various IT internal groups, various departments within the organization, outside vendors and consultants. Data Services Customer Care Engineer I works on problems of diverse scope where analysis of situations or data requires an evaluation of identifiable factors. She/he will exercise judgement within generally defined procedures and practices to determine appropriate action. The Engineer will generally be assigned to a department or specific enterprise function for the purposes of coordinating specific business systems. This position will also entail obtaining all necessary information. Person must be a self starter, have attention to Detail, Professionalism and take ownership of problems from beginning to end. The engineers must possess the following attributes.
* Single point of contact for dedicated customers seeking technical assistance.
* Proactively monitor customers connections utilizing sophisticated network monitoring tools.
* Provides initial fault isolation, proactive maintenance, status of data circuits, and monitoring of customer network equipment.
* Ensure problems are satisfactorily resolved in a timely manner with focus on providing a high level of support for all customers.
* Once trouble ticket has been created keep customer informed of status of ticket and estimated time to repair.
* Assists in the rapid assessment of both the nature and severity of customer problems and initiates calls to various support organizations as needed.
* Assists in the collection of customer requested data such as traffic reports as needed.
* Use sophisticated tools to track all incoming and outgoing calls and tickets.
* Own calls from beginning to end.
* Four years of high school, vocational school, or equivalent
* Minimum one year work experience in a related area and/or time spent doing similar work that provides the background for the current position.
* Individuals should possess minimum CCNA and desired one of the following: MCSE, NNCSS
* Good Customer service skills
SA technologies inc
2700 Augustine Dr.
Suite 285
Santa Clara, CA 95054
Web: http://www.satincorp.com
Source: Dice.com
Data Services Customer Care Engineer
Skills:
MCSE, NNCSS, CCNP, Cisco Routers,Cisco Catalyst Switches, ISDN, TCP/IP, ICMP, UDP, SNMP, SMTP, BGP, and OSPF, IPX
Date:
4-23-2010
Description:
*SAT is an established, growing, and well-respected nationwide IT Services/Staffing firm. We partner with Fortune 500 and other successful mid-size businesses to provide them with proven solutions to their IT needs. SAT encourages balance between work and personal life with focus on your career objectives and professional growth.*
We have an immediate requirement for a Developer position with one of our direct client in Arlington Heights, IL.
Qualifications:
1) High scool degree or vocational Expert Required 2) Min. 1 year work experience Expert Required 3) One of following: MCSE, NNCSS, CCNP Expert Required 4) Cisco Routers,Cisco Catalyst Switches Expert Required 5) Cisco Local Director,Ascend Max Series Routers Expert Required 6) ISDN, Frame Relay, T1, T3, DS3, ATM Expert Required 7) TCP/IP, ICMP, UDP, SNMP, SMTP, BGP, and OSPF, IPX Expert Required 8) LAN and WAN Internetworking Devices Expert Required 9) Nortel Networks Router Management Expert Required 10) CCNA Intermediate Required
Responsibilities:
This position is responsible for providing technical assistance in the planning, and implementation of automated systems for a department or function. Data Services Customer Care Engineer I will provide technical assistance in identifying and defining issues; evaluate and identify the methods and means for resolution; implementing and communicating systems and procedures. Data Services Customer Care Engineer I needs to be sensitive to cost effectiveness and user requirements as well as overall objectives of the Information Services Dept. This position interacts with user clients, the Data Center, various IT internal groups, various departments within the organization, outside vendors and consultants. Data Services Customer Care Engineer I works on problems of diverse scope where analysis of situations or data requires an evaluation of identifiable factors. She/he will exercise judgement within generally defined procedures and practices to determine appropriate action. The Engineer will generally be assigned to a department or specific enterprise function for the purposes of coordinating specific business systems. This position will also entail obtaining all necessary information. Person must be a self starter, have attention to Detail, Professionalism and take ownership of problems from beginning to end. The engineers must possess the following attributes.
* Single point of contact for dedicated customers seeking technical assistance.
* Proactively monitor customers connections utilizing sophisticated network monitoring tools.
* Provides initial fault isolation, proactive maintenance, status of data circuits, and monitoring of customer network equipment.
* Ensure problems are satisfactorily resolved in a timely manner with focus on providing a high level of support for all customers.
* Once trouble ticket has been created keep customer informed of status of ticket and estimated time to repair.
* Assists in the rapid assessment of both the nature and severity of customer problems and initiates calls to various support organizations as needed.
* Assists in the collection of customer requested data such as traffic reports as needed.
* Use sophisticated tools to track all incoming and outgoing calls and tickets.
* Own calls from beginning to end.
* Four years of high school, vocational school, or equivalent
* Minimum one year work experience in a related area and/or time spent doing similar work that provides the background for the current position.
* Individuals should possess minimum CCNA and desired one of the following: MCSE, NNCSS
* Good Customer service skills
SA technologies inc
2700 Augustine Dr.
Suite 285
Santa Clara, CA 95054
Web: http://www.satincorp.com
Source: Dice.com
Friday, April 23, 2010
IT Instructor - Aurora, IL
Description
Rasmussen College is currently seeking a full-time IT Instructor with emphasis on Information Systems Management to join our Aurora, IL Campus.
We are a fast-growing company and work in a highly energized and entrepreneurial environment. Our competitive salary and benefits package includes health, dental, vision and life insurance, paid vacation/holidays, short and long term disability policies, and 401(k). We also offer generous tuition scholarships for employees and immediate family looking to pursue their undergraduate and/or graduate degrees.
Position Responsibilities
Ability to teach a variety of classes in the IT field.
Council students about careers in the IT field.
Proven knowledge of new trends and developments to incorporate into teaching.
Teach 20 courses per year, averaging five per quarter.
Create course materials, incorporating a variety of teaching methods in courses.
Keep syllabi current and in compliance with College requirements, submit syllabi to the Academic Dean.
Assess student learning, refer students for tutoring when necessary, submit grades on a timely manner.
Creatively use the library and technology within courses.
Demonstrate capacity to teach and facilitate all levels of student capacity and performance, including instructional needs of developmental, average, and advanced students.
Demonstrate competency in preparation and follow-up in all daily teaching assignments.
Utilize wherever possible, methods which combine to make writing, communication, critical thinking, and general education concepts relevant across the curriculum.
Demonstrate sound knowledge, development, and implementation of tests, examinations, and other forms of learning measurement appropriate to the course or field.
Explore, create, and update course and instructional materials on a regular basis
Demonstrate awareness of relationships between courses and programs
Participate in advisory boards
Provide academic advising for students
Participate with System Committees
Join in community and professional organizations
Participate and join in Community Service
Participate in Rasmussen College Professional Development
Attend Courses and/or workshops related to teaching methods
Participate in licensing and accreditation process.
Attend College functions.
Collaborate with faculty at both the campus and the system level.
At the direction of the Dean of Instructional Programs, participate in a system committee or facilitate the advisory board activities.
Whenever necessary, be aware of and respond to concerns raised by students, peers, administration, and the community.
Participate in the strategic planning process
Requirements
Qualifications Required
Certified in MCSA, CCNA, A+ and Network + or equivalent experience.
Knowledge in PC Hardware/Software, Networking, Windows 2003 Server, Microsoft Exchange Server, Networking Security Fundamentals, Linux Administration, and Cisco routing and networking fundamentals.
Bachelor’s degree
Some teaching or training experience is preferable, but not required.
Experience advising or counseling students.
Community connections to expose students to.
About Rasmussen College
Founded in 1900, Rasmussen College is a premier provider of online educational experiences, delivering regionally accredited Master’s, Bachelor’s, Associate’s, and Doctoral degree programs through its network of 17 Rasmussen College campuses and partnerships with leading universities. Rasmussen is an institution of higher learning dedicated to the growth and development of its students, employees, and the communities it serves. With more than 15,000 students, Rasmussen is able to offer its students a broad range of quality programs focused on the areas with the greatest occupation opportunities. To learn more about Rasmussen College, please visit www.Rasmussen.edu.
About Rasmussen, Inc.
Rasmussen, Inc. is a premier provider of online learning delivering Master’s, Bachelor’s, Associate’s, and Doctoral degree programs through its network of 17 Rasmussen College campuses and partnerships with leading universities. Rasmussen serves more than 15,000 students in 50 states and five countries through its two divisions—Rasmussen College and Deltak edu. The Company is privately held and has more than 1,100 employees. For more information on Rasmussen, Inc., please visit our website at http://rasmusseninc.com/. Rasmussen has offices in Chicago, Orlando, and the Twin Cities, and campuses in five Midwest and Southeast states.
To apply, please forward your resume to [Click Here to Email Your Resumé] and indicate IT Instructor/Aurora in the subject line of your email.
Source: CareerBuilder.com
Rasmussen College is currently seeking a full-time IT Instructor with emphasis on Information Systems Management to join our Aurora, IL Campus.
We are a fast-growing company and work in a highly energized and entrepreneurial environment. Our competitive salary and benefits package includes health, dental, vision and life insurance, paid vacation/holidays, short and long term disability policies, and 401(k). We also offer generous tuition scholarships for employees and immediate family looking to pursue their undergraduate and/or graduate degrees.
Position Responsibilities
Ability to teach a variety of classes in the IT field.
Council students about careers in the IT field.
Proven knowledge of new trends and developments to incorporate into teaching.
Teach 20 courses per year, averaging five per quarter.
Create course materials, incorporating a variety of teaching methods in courses.
Keep syllabi current and in compliance with College requirements, submit syllabi to the Academic Dean.
Assess student learning, refer students for tutoring when necessary, submit grades on a timely manner.
Creatively use the library and technology within courses.
Demonstrate capacity to teach and facilitate all levels of student capacity and performance, including instructional needs of developmental, average, and advanced students.
Demonstrate competency in preparation and follow-up in all daily teaching assignments.
Utilize wherever possible, methods which combine to make writing, communication, critical thinking, and general education concepts relevant across the curriculum.
Demonstrate sound knowledge, development, and implementation of tests, examinations, and other forms of learning measurement appropriate to the course or field.
Explore, create, and update course and instructional materials on a regular basis
Demonstrate awareness of relationships between courses and programs
Participate in advisory boards
Provide academic advising for students
Participate with System Committees
Join in community and professional organizations
Participate and join in Community Service
Participate in Rasmussen College Professional Development
Attend Courses and/or workshops related to teaching methods
Participate in licensing and accreditation process.
Attend College functions.
Collaborate with faculty at both the campus and the system level.
At the direction of the Dean of Instructional Programs, participate in a system committee or facilitate the advisory board activities.
Whenever necessary, be aware of and respond to concerns raised by students, peers, administration, and the community.
Participate in the strategic planning process
Requirements
Qualifications Required
Certified in MCSA, CCNA, A+ and Network + or equivalent experience.
Knowledge in PC Hardware/Software, Networking, Windows 2003 Server, Microsoft Exchange Server, Networking Security Fundamentals, Linux Administration, and Cisco routing and networking fundamentals.
Bachelor’s degree
Some teaching or training experience is preferable, but not required.
Experience advising or counseling students.
Community connections to expose students to.
About Rasmussen College
Founded in 1900, Rasmussen College is a premier provider of online educational experiences, delivering regionally accredited Master’s, Bachelor’s, Associate’s, and Doctoral degree programs through its network of 17 Rasmussen College campuses and partnerships with leading universities. Rasmussen is an institution of higher learning dedicated to the growth and development of its students, employees, and the communities it serves. With more than 15,000 students, Rasmussen is able to offer its students a broad range of quality programs focused on the areas with the greatest occupation opportunities. To learn more about Rasmussen College, please visit www.Rasmussen.edu.
About Rasmussen, Inc.
Rasmussen, Inc. is a premier provider of online learning delivering Master’s, Bachelor’s, Associate’s, and Doctoral degree programs through its network of 17 Rasmussen College campuses and partnerships with leading universities. Rasmussen serves more than 15,000 students in 50 states and five countries through its two divisions—Rasmussen College and Deltak edu. The Company is privately held and has more than 1,100 employees. For more information on Rasmussen, Inc., please visit our website at http://rasmusseninc.com/. Rasmussen has offices in Chicago, Orlando, and the Twin Cities, and campuses in five Midwest and Southeast states.
To apply, please forward your resume to [Click Here to Email Your Resumé] and indicate IT Instructor/Aurora in the subject line of your email.
Source: CareerBuilder.com
Computer/Network Service Technician - Mundelein, IL
Title:
Computer/Network Service Technician
Skills:
MCP | OPTIONAL MCSE, CNE, CCNA
Date:
4-22-2010
Description:
The primary role of the computer/network technician is to provide technical support to customers both remotely & onsite. This will typically entail installation, upgrade or replacement of both software and hardware including desktops, laptops, servers, routers, switches, scanners and printers. Additionally the technician will be responsible for responding to client requests, troubleshooting configurations, errors or any other customer technical problems.
The potential successful candidate will possess strong customer relations skills, be highly self-motivated, have a commitment to high quality work, be eager to learn new technologies, willing to grow with the company & dedicated to 100% customer satisfaction.
Job responsibilities
* Install & configure new equipment
o Desktops
o Laptops
o Printers\Scanners
o Servers
* Install & configure software
o Windows desktops
o Microsoft Office
o Antivirus - Trend Micro, Symantec, McAfee
o Backup - CA ArcServe, BackupExec
* Networking skills
o Configuration of static IP
o Understanding of firewall\routers\switches\cabling
* Responding to & troubleshooting client service requests
o Software errors
o Installation problems
o Virus\spyware\malware removal
o Hardware failures
* Tracking & documentation
o Use ticket system to log & track progress and resolution of tasks
o Document work done
o Submit accurate billing of time spent on tasks
* Professionalism & customer satisfaction
o Maintain professional conduct
o Provide highest level of customer support
o Dedication to achieving 100% customer satisfaction
Candidate requirements
* Customer service oriented attitude
* 2-5 years proven desktop & network support
* Expert with Windows desktops: 2000/XP/Vista/7
* Experience in an Active Directory environment
* Experience with Novell & Linux systems is a plus
* Expert in configuring client email - some Exchange server experience desirable
* Strong networking skills, both configuration and troubleshooting
* Printer setup & configuration
* Antivirus software installation & virus\malware removal skills
* Experience with backups & restore
* Excellent problem solving & troubleshooting skills
* Excellent time management skills
* Great communication & teamwork
* Valid driver's license & reliable transportation
* Willing to work overtime & weekends as needed
Steven Wells
Advanced Business Networks
1055 Campus Drive
Mundelein, IL 60060
Phone: (847) 247-0700 ext: 104
Web: http://www.netabn.com
Source: dice.com
Computer/Network Service Technician
Skills:
MCP | OPTIONAL MCSE, CNE, CCNA
Date:
4-22-2010
Description:
The primary role of the computer/network technician is to provide technical support to customers both remotely & onsite. This will typically entail installation, upgrade or replacement of both software and hardware including desktops, laptops, servers, routers, switches, scanners and printers. Additionally the technician will be responsible for responding to client requests, troubleshooting configurations, errors or any other customer technical problems.
The potential successful candidate will possess strong customer relations skills, be highly self-motivated, have a commitment to high quality work, be eager to learn new technologies, willing to grow with the company & dedicated to 100% customer satisfaction.
Job responsibilities
* Install & configure new equipment
o Desktops
o Laptops
o Printers\Scanners
o Servers
* Install & configure software
o Windows desktops
o Microsoft Office
o Antivirus - Trend Micro, Symantec, McAfee
o Backup - CA ArcServe, BackupExec
* Networking skills
o Configuration of static IP
o Understanding of firewall\routers\switches\cabling
* Responding to & troubleshooting client service requests
o Software errors
o Installation problems
o Virus\spyware\malware removal
o Hardware failures
* Tracking & documentation
o Use ticket system to log & track progress and resolution of tasks
o Document work done
o Submit accurate billing of time spent on tasks
* Professionalism & customer satisfaction
o Maintain professional conduct
o Provide highest level of customer support
o Dedication to achieving 100% customer satisfaction
Candidate requirements
* Customer service oriented attitude
* 2-5 years proven desktop & network support
* Expert with Windows desktops: 2000/XP/Vista/7
* Experience in an Active Directory environment
* Experience with Novell & Linux systems is a plus
* Expert in configuring client email - some Exchange server experience desirable
* Strong networking skills, both configuration and troubleshooting
* Printer setup & configuration
* Antivirus software installation & virus\malware removal skills
* Experience with backups & restore
* Excellent problem solving & troubleshooting skills
* Excellent time management skills
* Great communication & teamwork
* Valid driver's license & reliable transportation
* Willing to work overtime & weekends as needed
Steven Wells
Advanced Business Networks
1055 Campus Drive
Mundelein, IL 60060
Phone: (847) 247-0700 ext: 104
Web: http://www.netabn.com
Source: dice.com
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